Frequently Asked Questions

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What forms of payment do you accept?

Our website accepts all major credit cards,

How do I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on our website – HERE  or on the website of the shipping carrier.

What is your return policy?

All sales are final! We do not accept returns owing to credit card costs, damage that may have occurred during the transfer, and other factors… however, we do provide exchange or store credit. Please let us know whether you desire store credit when you commence the return procedure. The credit will be added to your account and will be available for future purchases. Whatever the situation may be, we are here to assist you in making your shopping experience a memorable one.

How long will it take for my order to arrive?

Delivery times vary depending on your location and the shipping method… Estimated delivery times can be found on the product page and during the checkout process. Usually, 73 to 89 hours business days

Can I change or cancel my order?

If you need to change or cancel your order, please contact us within 4 hours. We will do our best to make the necessary changes before your order is shipped.

What is your policy on price matching?

We are happy to match the price of any of our products if you find it advertised at a lower price on another website. Please contact us with the link to the product and we will verify and match the price if possible.

Do you offer store credit?

Yes, we offer store credit as a form of refund. If you prefer store credit, please let us know when you initiate the return process. The credit will be applied to your account and can be used for future purchases.

How can I exchange an item

If you need to exchange an item, please contact us within the return policy time frame. We will provide you with instructions on how to return the item and process the exchange.

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