Terms & FAQ

Good to know before you order

Clear answers about our policies, so there are no surprises. By placing an order, you agree to the terms on this page.

The short version
  • All sales are final.
  • Free shipping on US orders of $75 or more.
  • Problem with your order? Contact us promptly.
Do you accept returns, exchanges or refunds?

No. All sales are final. We work with many supplier partners, and every item is chosen for its quality. For that reason, we do not offer returns or exchanges for reasons such as choosing the wrong size or color, a change of mind, or not liking the product.

Why we do it this way

Once an order is placed and payment is processed, our suppliers, shipping partners, payment processors, merchant services and team are all paid for their part. Those costs can’t be recovered, and we don’t keep storage space for returned items.

Keeping every sale final lets our suppliers focus on quality control and delivery instead of handling returns. That helps us keep prices affordable and orders moving without delays.

Before you buy

Please review the product descriptions, size charts and details carefully so you choose the right item.

What if my order arrives defective or incorrect?

If your order arrives with a manufacturing defect, a printing error or a similar quality issue, please contact us promptly. We are committed to making it right, and we may offer a discount or credit toward a future order as a gesture of appreciation.

Do you offer free shipping?

Yes. Orders of $75 or more shipped within the United States ship free.

Do you offer discounts or credits?

Any credit, discount or promo code we offer applies to a future order only. It is not a refund, and it is offered at our discretion.

Still have a question?

We’re happy to help from start to finish.

Contact us